Client Story: Carriage RV

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Before

  • Outdated Graphic Design
  • Complex Menu Structure
  • Limited Product Information

After

The new Carriage RV website

  • Appealing Graphical Interface
  • Easy-to-use menu & galleries
  • Detailed Product Information easily accessible

It Was Time for Change

Carriage RV's old website was starting to fall behind the times. Because Carriage produces luxury fifth wheel travel trailers, the website needed to reflect Carriage RV quality.

The old website had multiple menus. Research says that this kind of navigational layout makes the website look much more complex than it actually is, causing visitors to leave sooner.

The New CarriageInc.com

The new CarriageInc.com better reflects the professionalism and quality of the Carriage corporation. It's true that your visitors make assumptions about your company based upon the look of your website.

Detailed product information is now available on all current year model lines. Each model line's information is displayed in a very easy-to-use tabular layout. Visitors click tabs on a model line for the Interior, Exterior, Floorplans, Standards & Options, and Specifications.

Some of the high-usability features include:

  • Each tabbed section of all product pages load instantly
  • Each tab directs the visitor to the next logical tab or page.
  • All model and floorplan photos are clickable to view full size versions
  • Full size photos overlay the page rather than opening a new window or "popping up". This makes it easy to browse images without a lot of clicking.
  • Clicking on a thumbnail loads the standard-size image into the viewing pane -
    no popups or extra clicking!
  • The navigation has been simplified and is organized into a logical order.
  • The Find Dealers tool is available on every page in the same location.

Carriage RV is satisfied working with Effect Web Media, Inc. We've accomplished their short-term goals with the new website revamp, and we're working towards long-term goals. Our on-going relationship benefits Carriage by keeping the website in-sync with the marketing and business plans.

Visit Carriage at http://www.carriageinc.com

 

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